Do you have a question for us? Please take a look at the FAQ section below to answer your query. Alternatively, please contact customer services at [email protected] who will be happy to help you.

TICKET INFORMATION

When will I receive my tickets?

Tickets are sent automatically when the order is completed. Please:1. Check your junk mail. 2. If not received within 24 hours of booking and making payment contact [email protected]

Do I need to bring my ticket on the day?

Yes, you must produce a valid ticket either in printed form or on a digital device. Please make sure that the ticket includes the QR code to allow for easy registration.

Can I buy tickets on the day?

Sorry no it’s pre-purchased tickets ONLY. Those arriving without a ticket will be asked to leave.

I have a ticket but I am no longer able to attend. Can I get a refund?

Once tickets have been issued unfortunately we’re unable to offer refunds.

I am coming for the day in my car (not camping) do I need a car supplement?

If you’re coming on a day ticket you do not require a car supplement in addition.

Are there any age restrictions?

Tickets can only be purchased by people aged 17 years or over. Under 16s are free.

Can I volunteer?

We’re always happy to hear from you, but volunteer opportunities are extremely limited.

Can I bring my dog?

Dogs are welcome at the ABR Festival however, Ragley Hall has the restrictions that they must be on a lead at all times and they are not allowed in the Hall or the Gardens of the Estate.

Are children allowed at the Festival?

Yes, under 16s are free and are allowed at the Festival but please bear in mind that the ABR Festival caters predominantly for adult motorcyclists so although children are welcome we do ask that under 16s are supervised by a responsible adult at all times.

I am bringing a camper van. Do I need a supplement as well as the Festival ticket?

Yes, you will need to add a Camper Van supplement (£29.00) when you purchase your ticket.

I am coming in a car but I am camping. Do I need a supplement?

Yes, you will need to add a Car and Trailer supplement (£29.00) when you purchase your ticket.

Do I need to bring a motorbike licence?

Yes you will need a valid motorbike licence to do test rides, trials riding, off road training and to ride the Adventure Trail and Enduro Course.

Can I ride at the Festival on a learner licence?
Unfortunately not, it’s fully road legal bikes and riders only – no L plates, learner or provisional licences.
Do all bikes have to be road-legal?

Yes, all bikes ridden at the Festival, including on the adventure trail, must be road legal.

Do I need to bring anything with me to do test rides and taster session?

Yes – you’ll need your motorbike licence (some manufacturers will accept international licences) AND you will need either your national insurance number or DVLA check code which you can get from here: https://www.gov.uk/view-driving-licence . The code is valid for 21 days so create within 21 days of the festival. In addition you will need to have appropriate riding kit (full-face motorcycle helmet, armoured motorcycle jacket, armoured motorcycle trousers, protective motorcycle gloves and motorcycle boots).

Can I come to the Festival on a quad bike?
Yes, providing it’s road legal. However, only motorbikes are allowed on the Adventure Trail.
Can I bring a pillion on my bike?
Yes, providing your pillion has a valid ticket for entry that’s absolutely fine. Pillion riding is not permitted on the Adventure Trail, enduro course or Off Road Training Zone however there are plenty of superb road rides from the venue.
Do I need to purchase a Trail Access Ticket to ride the trail?
If you have a Loyalty Ticket you do not need to purchase a Trail Access Ticket, this is included in your ticket. For all other ticket types, you will need to purchase a Trail Access Ticket if you wish to ride the trail. This is because with a planned increase in the number of riders at the 2022 festival, Ragley Hall have asked that we set a limit on the number of riders who can use the on-site trails to limit environmental damage. In order to administer numbers and carry out reclamation and restoration work after the event, to ride the trails you will need to purchase a ‘Trail Access Ticket’ for £15.

ARRIVAL AND DEPARTURE

What time does the Festival start and finish?

Gates open Friday morning 24th June 2022 at 9.00 am and the Festival finishes 4.00pm Sunday 26th June. All ticket holders to have vacated the site by 5.00pm Sunday 26th June. VIP ticket holders ONLY have access to the festival from 4.00pm Thursday 23rd June.

What time can I arrive? Can I check in at any time?

If you’re camping, or just coming for one day, you can arrive any time between: 9.00am – 21.30pm on Friday 24th or Saturday 25th June. VIP ticket holders ONLY have access to the festival from 4.00pm Thursday 23rd June.

When can I leave?

Gates are open between the hours of: 9.00am – 9.30pm on Friday 24th and Saturday 25th June or 9.00am – 5.00pm on Sunday 26th June. All campers must have left the site by 5.00pm Sunday 26th June.

Can I arrive on Saturday instead of the Friday?

Yes, as long as you arrive between the hours of 9.00am and 9.30pm that’s absolutely fine. Please be aware that camping tickets are the same price regardless.

WHAT’S ON

Which bike manufacturers/new bikes will be there to test?

A full list of manufacturers attending the 2022 Adventure Bike Rider Festival will be available before the event, in 2021 there were over 100 different models available for test rides.

When/how can I book bike tests and ride outs?

You can book bike tests and ride outs on the day at the relevant stand.

Can I get my tyres changed at the Festival?
There is tyre repair and very limited tyre changing available at the event. We highly recommend off road tyres for all off road riding and arriving with your preferred off road tyres already fitted.
What entertainment is on?
There are live bands Friday and Saturday evenings as well as speakers and live interviews during Friday and Saturday day time. For VIP ticket holders ONLY there is also live music on the Thursday evening.
If I have an overseas bike licence, will I still be able to do manufacturer test rides?
Since Brexit some manufacturers have individual policies in place, so it is best to have an international licence with you.
What food facilities?
Street food, catering stalls and refreshments will be available on site.

FOOD AND DRINK

When is food available?

Food will be available on site from 7.00 am in the morning through to 11.00pm in the evening.

What food facilities are available?

Street food, catering stalls and refreshments will be available as well as the Terrace Café in the gardens of Ragley Hall.

Will there be vegan food?

We’re working on it!

Can I bring my own alcohol?

Campers can bring limited alcohol for own consumption. We ask day visitors to purchase all alcohol from the bar which is open daily from midday. Please remember drink driving laws as they will be strictly enforced.

Can we bring our own food and drink?

Yes you can bring your own food and drink for your own consumption. But remember there’s some great food available on site.

Is there a supermarket nearby?

Yes there is a Waitrose in Alcester (approx. 2 miles) which is open from 8.00am – 8.00 pm daily. There is a 24 hour Tesco in Redditch (approx. 8 miles) and Stratford Upon Avon (approx. 9 miles).

CAMPING QUESTIONS

Are there showers, toilets, water supply, electrical supply on the site?

Yes there are fully attended and serviced toilet trailers on site. Toilets will be attended from 7.00am until 10:00pm daily and serviced regularly so you can be sure that they are always clean, fresh and in working order.

Fully serviced hot showers are also available. Electrical hook up is not possible for individuals unfortunately. Drinking water is also available in the camping fields.

What can I camp in?

You can bring your own tents or camper vans. Glamping tipis, bell tents and standard tents are also available. Pre-Booking is essential. For glamping please email [email protected] or visit the Eve's Tipi's website. For standard pre-pitched tents from Z-I-P, plus camping accessories, you can see what’s available and book here: ADVENTURE BIKE RIDER FESTIVAL, RAGLEY HALL 2022 (z-i-p.co.uk) or email [email protected]

How do I book glamping?
All our glamping is arranged through Eve’s Tipis. If you would like to book glamping or if you have any questions about what's available, head on over to the Eve's Tipis website.
Can I book a pre-pitched tent?
Yes, you can book a pre-pitched standard camping tent from Z-I-P. Camping accessories are also available. To see prices and what’s available take a look at the Z-I-P website here: ADVENTURE BIKE RIDER FESTIVAL, RAGLEY HALL 2022 (z-i-p.co.uk)
Can we bring BBQs?

Yes, but they must be off the ground charcoal BBQs.  The venue is unable to permit fire pits due to the potential fire risks.

Are generators allowed?

Due to potential noise disturbance we are unable to permit private generators on site.

Can I have a camp fire or fire pit?

Unfortunately due to potential fire risks the venue are unable to allow private fire pits or camp fires.

Can I bring a gas camping stove?
Yes gas camping stoves are permitted unless it’s particularly dry. Please use gas camping stoves outside only.
Can I bring a bicycle?

Please be aware that there will be a strict one way traffic system in place at all times. It might be easier not to bring a push bike due to the traffic restrictions in place.

Can I come for the weekend and not camp?

Yes absolutely. If you want to stay on site we have glamping tipis available which are more comfortable than a standard tent (pre-booking essential). Check out Eve's Tipi's for more info. Alternatively there plenty of local hotels available. The Arrow Mill Hotel (01789 762419) and Travelodge (0870 984 6107) are both within 1 mile of Ragley Hall. For a full list of local accommodation list please email [email protected]

Where’s the nearest petrol station?

There is a Gulf petrol station within 1 mile of Ragley Hall in Alcester which is open from 6.00am – 10pm Monday to Friday and 7.00am – 10.00pm Saturday and Sunday. There is also a Mace shop attached. There is a 24-hour BP petrol station at the Oversley Mill Service Station, which is 1 mile from Ragley Hall.

Will I be able to charge my electric bike at the Festival?
Yes, we’ll have a charging station on site for electric bikes which is available to ticket holders.
Is there a local taxi firm?

Yes 24×7 Taxis are based locally and their phone number is 01789 444 444 or 01789 444 222.

Is there any secure storage or locker facility available?
Due to lack of demand in previous years this isn’t something that will be running at the 2022 event.
Are there phone charging facilities available?
Due to lack of demand in previous years this isn’t something that will be running at the 2022 event.