Do you have a question for us? Please take a look at the FAQ section below to answer your query. Alternatively, please contact customer services at [email protected] who will be happy to help you.
TICKET INFORMATION
Tickets are sent automatically when the order is completed. Please:1. Check your junk mail. 2. If not received within 24 hours of booking and making payment contact [email protected]
Yes, you must produce a valid ticket either in printed form or on a digital device. Please make sure that the ticket includes the QR code to allow for easy registration.
Sorry no it’s pre-purchased tickets ONLY. Those arriving without a ticket will be asked to leave.
Once tickets have been issued unfortunately we’re unable to offer refunds, and they cannot be transferred to another person.
If you’re coming on a day ticket you do not require a car supplement in addition.
Tickets can only be purchased by people aged 17 years or over. Under 16s are free.
We’re always happy to hear from you, but volunteer opportunities are extremely limited.
Dogs are welcome at the ABR Festival however, Ragley Hall has the restrictions that they must be on a lead at all times and they are not allowed in the Hall or the Gardens of the Estate. Due to potentially dangerous algae blooms no dogs are allowed to swim in the lake.
Yes, under 16s are free and are allowed at the Festival but please bear in mind that the ABR Festival caters predominantly for adult motorcyclists so although children are welcome we do ask that under 16s are supervised by a responsible adult at all times.
Yes, you will need to add a Camper Van supplement (£29.00) when you purchase your ticket.
Yes, you will need to add a Car and Trailer supplement (£29.00) when you purchase your ticket.
Yes you will need a valid motorbike licence to do test rides, trials riding, off road training and to ride the Adventure Trail and Enduro Course.
Yes, all bikes ridden at the Festival, including on the adventure trail, must be road legal.
Yes – you’ll need your motorbike licence (some manufacturers will accept international licences) AND you will need either your national insurance number or DVLA check code which you can get from here: https://www.gov.uk/view-driving-licence . The code is valid for 21 days so create within 21 days of the festival. In addition you will need to have appropriate riding kit (full-face motorcycle helmet, armoured motorcycle jacket, armoured motorcycle trousers, protective motorcycle gloves and motorcycle boots).
ARRIVAL AND DEPARTURE
Gates open Friday morning 24th June 2022 at 9.00 am and the Festival finishes 4.00pm Sunday 26th June. All ticket holders to have vacated the site by 5.00pm Sunday 26th June. VIP ticket holders ONLY have access to the festival from 4.00pm Thursday 23rd June.
If you’re camping, or just coming for one day, you can arrive any time between: 9.00am – 21.30pm on Friday 24th or Saturday 25th June. VIP ticket holders ONLY have access to the festival from 4.00pm Thursday 23rd June.
Gates are open between the hours of: 9.00am – 9.30pm on Friday 24th and Saturday 25th June or 9.00am – 5.00pm on Sunday 26th June. All campers must have left the site by 5.00pm Sunday 26th June.
Yes, as long as you arrive between the hours of 9.00am and 9.30pm that’s absolutely fine. Please be aware that camping tickets are the same price regardless.
WHAT’S ON
A full list of manufacturers attending the 2022 Adventure Bike Rider Festival will be available before the event, in 2021 there were over 100 different models available for test rides.
You can book bike tests and ride outs on the day at the relevant stand.
FOOD AND DRINK
Food will be available on site from 7.00 am in the morning through to 11.00pm in the evening.
Street food, catering stalls and refreshments will be available as well as the Terrace Café in the gardens of Ragley Hall.
Yes there will be. Take a look at our Food and Drink page to see some of the options available.
Yes there is a Waitrose in Alcester (approx. 2 miles) which is open from 8.00am – 8.00 pm daily. There is a 24 hour Tesco in Redditch (approx. 8 miles) and Stratford Upon Avon (approx. 9 miles).
CAMPING QUESTIONS
Yes there are fully attended and serviced toilet trailers on site. Toilets will be attended from 7.00am until 10:00pm daily and serviced regularly so you can be sure that they are always clean, fresh and in working order.
Fully serviced hot showers are also available. Electrical hook up is not possible for individuals unfortunately. Drinking water is also available in the camping fields.
You can bring your own tents or camper vans. Glamping tipis, bell tents and standard tents are also available. Pre-Booking is essential. For glamping please email [email protected] or visit the Eve's Tipi's website. For standard pre-pitched tents from Z-I-P, plus camping accessories, you can see what’s available and book here: ADVENTURE BIKE RIDER FESTIVAL, RAGLEY HALL 2022 (z-i-p.co.uk) or email [email protected]
Yes, but they must be off the ground charcoal BBQs. The venue is unable to permit fire pits due to the potential fire risks.
Due to potential noise disturbance we are unable to permit private generators on site.
Unfortunately due to potential fire risks the venue are unable to allow private fire pits or camp fires.
Please be aware that there will be a strict one way traffic system in place at all times. It might be easier not to bring a push bike due to the traffic restrictions in place.
Yes absolutely. If you want to stay on site we have glamping tipis available which are more comfortable than a standard tent (pre-booking essential). Check out Eve's Tipi's for more info. Alternatively there plenty of local hotels available. The Arrow Mill Hotel (01789 762419) and Travelodge (0870 984 6107) are both within 1 mile of Ragley Hall. For a full list of local accommodation please click here.
There is a Gulf petrol station within 1 mile of Ragley Hall in Alcester which is open from 6.00am – 10pm Monday to Friday and 7.00am – 10.00pm Saturday and Sunday. There is also a Mace shop attached. There is a 24-hour BP petrol station at the Oversley Mill Service Station, which is 1 mile from Ragley Hall.
Yes 24×7 Taxis are based locally and their phone number is 01789 444 444 or 01789 444 222.